In most cases, the importation of your personal belongings into your destination country is exempt from taxes and customs duties. However, certain national regulations may provide exceptions depending on the type of goods or your situation.
Easygroupage experts are available to assist you and answer all your questions related to customs procedures.

Documents to provide
We take care of the administrative procedures to make your life easier. On your side, you will only need to:
- Submit the documents required by the customs of the country you are moving to
- This list will be provided to you by your dedicated easygroupage expert.
- The work/residence visa, if you are not a national of the country you are moving to, is often the most important document.
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Two international reference associations in the moving industry, FIDI and IAMovers, offer detailed online guides outlining the documents to provide as well as the items subject to restrictions or prohibited.
These resources are available if you wish to learn more, but consulting them is optional: our teams are highly knowledgeable in customs procedures and will provide you with accurate, personalized, and up-to-date information based on your situation.

Claiming VAT on exports
Furthermore, if you move with us, you may be eligible, under certain conditions, on the refund of VAT on the purchase of new furniture or appliances. Our teams can assist you with this process to help you fully benefit with this tax advantage. Feel free to mention it to us if you plan to make such purchases before your departure.
Items subject to specific regulations
Items subject to specific regulations
Certain goods may be subject to specific restrictions or declaration procedures. This is especially true for vehicles, weapons, works of art, valuable items, or certain food products.
The rules vary in a country to another, and incorrect declaration can lead to delays, fines, or even the confiscation of your personal belongings. Our teams assist you in identifying the affected items in advance and ensuring that your file complies with local customs requirements.
Some examples of goods subject to specific regulations:
- Vehicle(s): registration certificate, proof of purchase, customs compliance
- Works of art or valuable items: invoice or certificate of authenticity
- Weapons / ammunition: prior authorization required, possible prohibition
- Medications: prescription or medical certificate
- Food products, alcohol, tobacco: reduced quantities or possible prohibitions
- Plants, animals, organic products: almost systematic prohibition
Prohibited items in our moves
Lithium batteries in scooters and electric bikes are not accepted in easygroupage moves.


